If you’ve ever been trying to get some rest at a hotel only for your hotel neighbors to keep you up at night, you’ve probably wondered about hotel quiet hours.
But do hotels actually set certain hours where noise limits need to be contained or do they just handle everything on a case-by-case basis?
In this article, we will take a look at hotel quiet hours and also give some insight into how hotels will handle noise complaints.
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What are hotel quiet hours?
Hotel quiet hours are hours during the night and morning when hotels require guests to keep noise at a minimum.
They typically begin around 9 PM to 10 PM and last until about 6 AM. Some hotels may not begin quiet hours until 11 PM and some properties also have different quiet hours for the week versus the weekend.
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How do you know what the quiet hours are at your hotel?
Hotel quiet hours are often not advertised on the hotel’s website. Instead, you will need to contact the hotel and speak to someone to get clarification on when they apply.
Getting a hotel to tell you their quiet hours is not always so straightforward.
For one, a lot of workers simply may not even know what the quiet hours are.
I’ve spoken with some front desk agents who gave me a puzzled look whenever I brought up “quiet hours.”
Some agents may be uncomfortable telling you what the quiet hours are because they think that if you are inquiring about such a thing, you must be up to no good.
For example, perhaps you are throwing a party and you want to know when you need to start shutting things down. Even if you are going to comply with the quiet hours, you could be a liability to the hotel.
But, you will find some hotel agents who are quite willing to divulge this information to you and in those cases all you have to do is ask.
What happens if you violate hotel quiet hours?
Every hotel is going to treat noise complaints according to their own internal policy so outcomes for noise violations may not always be the same.
With that said, this is typically how it works.
If you were causing a noise disturbance during quiet hours and someone reports you, you usually get a warning.
That warning may come in the form of a phone call or you could even have a member from the hotel knock on your door to see what’s going on.
They will probably inform you that a guest submitted a noise complaint although I’m sure most hotels keep that complaint anonymous.
If a hotel believes that there is some kind of emergency situation in the room, such as someone getting assaulted, they could just come right into your room even if you have a do not disturb sign on.
On the other hand, the police will have to get a warrant to get in your room unless an exception applies (which could be the case if they believe that someone was getting harmed inside).
Anyway, after you receive that warning you are going to be on a short leash.
If you have yet another noise complaint, some hotels have a two strike policy and they will kick you out of the hotel at that point.
Usually there is at least one security guard working at a hotel and if the hotel is smart they will send a security guard to escort you off the premises.
In some cases an actual police officer could be called, though.
If you get kicked out of your property, you will almost certainly not get a refund. (Hotels usually state that they are allowed to kick you out with no refund for certain reasons in the terms and conditions that you agree to.)
If you are on a multiple night stay and you get kicked out towards the beginning, you might be able to get away with a cancellation fee but I doubt the hotel is going to be very lenient with you considering the circumstances.
Finally, some hotels will not kick you out until you have a third noise complaint.
What kind of noises should you minimize?
The most common type of noise disturbance is just people being rambunctious such as when they are partying.
This would usually include loud laughter, shouts, music, and potentially people knocking things over, stomping, etc. There are also those people who run through the hallways….
It’s pretty much the worst for anyone staying in a hotel room near you so I would highly recommend that you avoid trying to throw (loud) parties in hotel rooms.
It’s one thing to pregame for a little bit but quite another to bring a large after party back to your room.
Loud TVs can also be a problem.
Sometimes the culprit simply does not realize how loud the TV is but I’ve definitely had neighboring rooms blasting the TV throughout the evening.
Another problem can be if someone has a loud alarm but they simply do not hear it.
And of course, the most awkward of situations, when people are engaged in loud love making.
Real examples of hotel quiet hours
During our research, we contacted a lot of different properties to see if they would divulge the quiet hours to us.
A lot of hotels chose not to do so but others were gracious enough to share them and we have listed them below. As you can tell, they usually begin from 9 PM to 11 PM. As for when the quiet hours end, most hotels did not state when the ended but you could assume that it is somewhere between 5 AM and 7 AM.
|DoubleTree by Hilton Hotel New York Times Square West||After 10pm|
|Hampton Inn & Suites Los Angeles/Hollywood||After 11pm|
|Palmer House a Hilton Hotel||After 10pm|
|Hyatt Centric Midtown 5th Avenue New York||After 10pm|
|Park Hyatt New York||After 10pm|
|Andaz West Hollywood||After 10pm|
|Hyatt Place Chicago/Downtown-The Loop||After 10pm|
|Hyatt Regency Chicago||After 9pm M-F; After 12am Sa-Su|
|Park Hyatt Chicago||After 10pm|
|Hyatt House Houston/Galleria||After 11pm|
|Hyatt Centric The Woodlands||After 11pm|
|Kimpton Hotel Eventi||After 11pm|
|voco Times Square South New York||After 11pm|
|Kimpton Hotel Monaco Chicago||After 10pm|
|Crowne Plaza Chicago West Loop||After 10pm|
|Kimpton Hotel Palomar Phoenix||After 10pm|
|Staybridge Suites Phoenix – Biltmore Area||After 10pm|
|Holiday Inn Express & Suites Phoenix Dwtn – State Capitol||After 10pm|
|The Ritz-Carlton, Los Angeles||After 10pm|
|W Hollywood||After 9pm|
|Renaissance Phoenix Downtown Hotel||After 10pm|
|JW Marriott Phoenix Desert Ridge Resort & Spa||After 10pm|
|Country Inn & Suites by Radisson, Chicago O’Hare South, IL||After 10pm|
|Wyndham Garden Chinatown||After 10pm|
|TRYP by Wyndham New York City Times Square / Midtown||After 9pm|
|Hotel Versey Days Inn by Wyndham Chicago||After 9pm|
Some hotels have official quiet hours and they will share them with you while others either don’t have them or are not willing to share them.
Either way, whenever you are staying at a hotel you should be prepared to start shutting it down around 9 PM or 10 PM.
This is a good practice not just because hotels have rules in place but because it’s good to be considerate of other people sharing your walls or ceiling/floor.
Daniel Gillaspia is the Founder of UponArriving.com and creator of the credit card app, WalletFlo. He is a former attorney turned full-time travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in major publications such as National Geographic, Smithsonian Magazine, Forbes, CNBC, US News, and Business Insider. Find his full bio here.