Hilton H Hotel Los Angeles (LAX) Review

The Hilton H Hotel at LAX (officially known as the “H Hotel Los Angeles, Curio Collection by Hilton”) is part of the Hilton Curio Collection and one of the newest Hilton hotels in Los Angeles. It’s located less than one mile from LAX and it’s now one of my favorite airport hotels due to some of the unique features found at the property. Here’s the full Hilton H Hotel LAX Review.

The H Hotel Los Angeles

This is a dual-branded hotel, meaning that it’s one property containing two distinct brands of hotels. I’m personally not a huge fan of dual-brand hotels because it adds unnecessary confusion to guests who may not know if they can expect a consistent experience.

This hotel branding is probably extra confusing to some because it’s a Curio/H Hotel/Homewood Suites all in one.

It’s also a bit confusing because some facilities are shared (the pool, business center) while others are not (Homewood lounge, gyms, etc.).

This is not a huge deal, though, and the staff does a pretty good job of explaining the difference to you upon arrival. Since we booked our room for the H Hotel Los Angeles, that’s what I’ll be focusing on.

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Arriving from LAX

The hotel operates a complimentary shuttle bus which you will find just outside of the arrival area. Follow the signs for hotel shuttles and you’ll eventually see the green and grey bus stop by to pick you up.

The service runs 24 hours with pickup every 30-45 minutes. However, when we arrived around 8pm, we only had to wait about 5 to 10 minutes to be picked up, which was very nice.

Check-in

Since this property is a dual-brand hotel, there are two check-in desks when you arrive in the lobby dedicated to each respective property. The H Hotel check-in desk is on the left while the Homewood Suites is on the right.

Hilton H Hotel LAX Lobby

Outside of the check-in desk, there’s an open lounge area with a couple of TVs and a small business center/work station area.

The walls and shelves are filled with aviation-inspired decorations and the room has a nice modern feel to it. 

I’m not sure how the floors are divided up between the two hotels but each hotel does have different amenities. For example, the Homewood Suites has a Homewood Lounge on the second floor and its gym is on the third floor. Meanwhile, the H Hotel has a gym on the 12th floor.

The odd elevators

The elevators at this hotel are probably very different from other hotels you’ve stayed at.

There are no buttons inside of the elevator. Instead, there’s a screen in the elevator lobby where you punch in your floor number. The screen then tells you which specific elevator will serve you.

It’s a cool concept but it’s weird/confusing at first. I noticed that when I came down from the top floor on two occasions there was a person already in the elevator who presumably got confused by the elevator system.

The only thing I really don’t like about it is that if you choose the wrong floor, you have to wait until you arrive at that floor and then get out and re-punch your hotel room. It also just feels odd not to have elevator buttons within the elevator.

Our Suite

Since we were kicking off our round the world trip, we decided to book a Superior King 1 Bedroom Suite at the hotel. We were placed on the 11th floor in room 1107.

The Superior King 1 Bedroom Suite opens up to a kitchen area with a large refrigerator, small sink, Nespresso machine, and bar area with two chairs.

The refrigerator comes empty, except for an empty pitcher.

There’s a large L shaped couch (sofa sleeper), which was quite comfortable and not just a “placeholder” piece of furniture. Between the kitchen area and the sitting area, the suite feels very spacious and inviting as soon as you walk in.

The suite also has a large 55″ HD TV. Interestingly, these TVs come equipped with Google Chromecast.

The deck is in a nook area in the corner and comes with a comfortable ergonomic modern chair to work in.

The King bed was comfy but definitely on the firm side.

I really liked the look of the lamps which hang on either side of the bed like lanterns. Each side is equipped with plenty of power outlets and USB ports so you should be able to charge all of your devices without any issue.

I slept pretty good in the bed but there was a noise factor to deal with. Obviously, being next-door to the airport, you’re going to have to contend with the sound of jet engines (which oddly I found soothing). But we also heard other noises loud and clear like the beeping of trucks backing up, which I didn’t think we should be able to hear up on the 11th floor.

The room also houses a large 55″ LCD TV, which stands on top of a dresser.

From our room we had a good view of the surrounding mountains and LAX. I was able to do a little plane-spotting from our bedroom, which was nice. The morning we woke up, it was exceptionally clear and we had great views of the LA skyline, Hollywood sign, and could see out to the ocean without being hindered by the marine layer.

The bathroom

The bathroom is very nice and modern. It comes with Temple Spa bath amenities which I found to be high quality. When we take these big round the world trips, we usually only bust out our own soaps and shampoos for multi-night stops and I felt these bath amenities were just fine.

The shower is large and everything was fine with respect to the water pressure/hot water. One slightly annoying thing about the shower was that is made noises, almost as if the building was still settling (or haunted). I’m not sure if that will eventually go away but we could hear the noise from the bedroom.

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The robot butler

One of the coolest features about this hotel is that they have a robot butler known as Hannah.

The robot is pretty gimmicky but that’s fine by me because it’s actually convenient.

You’ll probably see one of these robots carrying out missions for hotel guests, which is actually really cool to see.

The way it works is that you call the front desk (not room service) and tell them what you want and within a couple of minutes you’ll get a phone call that your robot it waiting for you outside your door. When you open the door, Hannah will greet you and flip open a compartment with your goods inside.

We ordered some chips and water to test it out and it was really cool to be served by a robot. After your items are delivered, you’ll be prompted to rate your stay and asked if you need anything else. Then Hannah will be on her way back to the office to serve other guests.

You can request just about anything from the store downstairs (Hannah can’t deliver you full hot meals or drinks with open containers). I recommend checking out the photos below to get a sense of what those items can be.

The outdoor terrace

Another highlight of this hotel is the outdoor terrace on the 12th floor.

The outdoor terrace/lounge features a number of comftorable seating options and heat lamps creating a cool place to relax and do some plane spotting. Currently the hotel does not have a liquor license because it’s so new, but I’m thinking they might start serving drinks up there once they get that because it’s a perfect lounge area.

On a clear day you can see way out into the surrounding San Gabriel Mountains, the Hollywood sign, and even out to the Pacific ocean. It’s really a beautiful place to relax.

And of course it’s a great place to do some plane spotting.

The gym

The gym, located on the 12th floor, looks out to the rooftop terrace and is open 24/7 and is very spacious and open.

I’m wondering if they have plans to add some additional equipment because there really is a lot of room up there. In terms of equipment offered, the gym had all the basics that you’d need in order to get a solid work out.

Breakfast at the Waypoint Kitchen

For H Hotel guests, breakfast is served at the Waypoint Kitchen. The breakfast at the Waypoint Kitchen opens up at 6am (they also serve dinner at the restaurant).

Since Brad is a Hilton Honors Diamond member, we received breakfast benefits during our stay.

This consisted of a complimentary continental breakfast at the Waypoint Kitchen or a $10 credit per person for any menu item. The continental breakfast didn’t sound very appealing with only a choice of fruit, toast, juice, and coffee, and so we went with the credit option.

The menu is below but you can click here to see the latest menu online.

We ordered the omelets, which were exceptional. 

The “breakfast spuds” aka potatoes were a bit heavy on the rosemary but not were still pretty good. I found it a little odd they didn’t serve cappuccinos, as they are only available at the Coffee Bean & Tea Leaf cafe (which is also on the first floor).

Note: If you are departing before you can eat breakfast at the Waypoint Kitchen, you should be able to receive a drink and pastry from the Coffee Bean & Tea Leaf which opens up at 5am.

• You can read more about the restaurants here.

The pool

There’s a small outdoor pool that I didn’t notice until we were boarding the shuttle bus. Since I didn’t really have time, I just took a quick photo of it, which turned out pretty bad but at least you can see what it looks like.

Hilton H Hotel Los Angeles (LAX) FAQ

Final word on the Hilton H Hotel Los Angeles

The Hilton H Hotel was a great experience. This is an elegant airport hotel with a number of unique features like a robot butler, weird elevators, and an outdoor rooftop terrace that make this hotel experience unique. If you are looking to stay near LAX but want to go for something a little out of the ordinary and a bit more high-end, the H Hotel Los Angeles is a solid choice. I would definitely stay here again.