For quite a while, I heard so many good things about JetBlue Mint that I was highly curious about the product. I envisioned it being a relatively solid experience but the flying experience turned out to far exceed even my best expectations.
In this article, I will review my recent flight from MIA to LAX on the JetBlue A321 Classic with Mint and explain just how this flight blew me away!
Table of Contents
JetBlue Mint A321 Video Review
If you are a video person, be sure to check out the entire video review I did for this flight here:
Like some other premium products, prices can fluctuate by a lot for JetBlue Mint.
If you’re flexible with redeye flights or early morning flights, you may be able to find the good deals easier.
In this case, the price for the 7 AM nonstop flight was about half the price of the other nonstop time and so we only had to pay around $730 per seat which I thought was great value, especially while earning 5X with the Platinum Card!
Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions!
We arrived to a pretty empty MIA around 4:30 AM for check-in and made our way to the exclusive JetBlue check in desk for Mint and Mosaic members.
The agent working at the desk was clearly not in the best mood.
I sympathize with her because it was so freaking early but at the same time when you are the first point of contact with Mint/elite customers you have to do a little better than early morning stank eye.
The CLEAR staff was very friendly and professional which unfortunately I’ve found to be decreasingly common over the past few years.
After screening, it was time to take a very short tram ride over to our gate which only took a couple of minutes.
We did have the option to spend a little bit of time at a Priority Pass lounge (Turkish) but, it just did not really seem worth it. Plus, I was trying to save my appetite for the flight.
After we made our way over to the gate, I realized that we would not be boarding in a typical JetBlue boarding area.
Instead, we had to go downstairs and board at a British Airways gate. It took me back to the days of living in the UK but was a little bit odd.
For the most part, boarding went pretty smooth. A couple of potential line cutters were turned away, including one who tried to swoop under the stanchion belt.
I don’t know what it is about boarding a plane that makes some people act a fool but it’s one of the weirdest things.
JetBlue A321 Classic with Mint cabin
The cabin has a total of 16 Mint seats but they are not all the same, as the cabin has a unique configuration.
The rows alternate with odd rows having two side-by-side seats and even rows featuring a fully enclosed single suite.
The side-by-side seats are more of your typical domestic first class product although they still have the lie-flat feature.
From the bookings that I have done, there was no additional cost to select the fully enclosed single suite, so it was just a matter of booking early and selecting that seat. I highly recommend going with that suite since you have the optimal level of privacy and extra room.
JetBlue A321 Classic Mint suite
As soon as I finally saw the Mint suite, 2A, with my own eyes, I could tell that I was going to really like the seat.
One of the first things I look for in a business class seat is what type of counter space and storage it offers. This suite clearly had a lot of counter space and it also had ample storage space
The main counter area featured two power outlets (with two USB ports) so it’s a great laptop station.
The other side of the seat had a reading lamp, additional storage pouches, and one more outlet.
There’s also a really deep compartment that opens up that could fit things like amenity kits, headphone cases, and more.
Then you also have a couple of storage pouches in the front including one directly below the TV monitor and one further down. So you’re definitely covered with the storage space!
Overall, I found the seat to be very comfortable and just a great way to fly transcontinental.
With its central design, it very much has a “throne” type of feel to it, which is only amplified by the fact that only four seats are comparable within the Mint cabin. In other words, it gives you more of a first class feel while surrounded by business class.
And obviously with a seat like this legroom is not an issue. It’s also nice that they have a floor ramp that gives your legs a place to rest in the upright position.
As for privacy, it’s great even whenever the suite door is open.
To close the door on your seat, there is a little latch button you pull and that slides out the door. Sometimes the door will slide all the way closed but other times I had to give it a little bit of a push. With the door closed, it’s obviously a lot more private although you don’t have the tallest suite walls.
The headphones were from Master and Dynamic and very high-quality.
Unlike the headphones that I had just received on my American Airlines business class flight, that were extremely worn and even a bit of tattered, these felt very fresh.
I really loved the design and high quality feel of the headphones and the sound was great.
One thing that was a nice touch is that when JetBlue requested for us to return the headphones about 15 to 20 minutes before landing, they offered to supply us with ear buds so we could finish anything we were watching.
The flight would offer us two amenity kits: one pre-flight and one that we would receive just before landing.
The pre-flight Tuft and Needle amenity kit came in recyclable packaging and included toothpaste tablets, a toothbrush, earplugs, and an eye mask.
Now, let’s talk about the only true complaint I had. And that would be the in-flight entertainment.
I thought the screen was just dated. It was reasonably sized but with lower picture quality and the responsiveness of the touchscreen was severely lacking.
An IFE remote comes out from the side so you can use that to navigate but overall the IFE just has an “old school” feel to it.
But now let’s get back to the good stuff.
One thing I really liked was getting pre-departure beverages. Not just that, but I received multiple refills while we were boarding without even having to ask.
That was the first sign that service was going to be on point, but it was going to be a lot better than I ever anticipated!
Eventually, it was time for an on-time departure and we took off around sunrise, offering amazing views of Miami.
With such an early flight and no real time for enjoying lounge access, I was holding my appetite for the flight and I’m glad that I did because breakfast was exceptional.
Basically, for breakfast you can choose 3 of 5 options which included: strawberries, chia pudding, avocado toast, crepes, and frittata. You could also add on some bacon. Here’s a look at the menu:
It started with a large, flaky croissant.
Lots of airlines give you croissants that are mediocre or feel sort of like an afterthought but this one was clearly a prized croissant. Delicious!
After the croissant came out some heavy turbulence started. We would have some pretty noticeable turbulence throughout the flight, which made the service that much more impressive.
Anyway, after the turbulence break, I was able to pop out my tray table which can easily be done by pulling a small tab.
Then the full breakfast was served.
Initially, the bacon seemed like a bit much as this maple bacon was pretty heavy and thick and not the typical bacon I go with. But I decided to give it a shot and indulge and it was worth it.
When the avocado toast first came out, I didn’t even recognize it, as it wasn’t quite what I was expecting.
But it turned out to be one of the best breakfast dishes I’ve probably ever had. The tomatillo sauce added a twang on the avocado that really set off the flavor.
The crepes, loaded with hazelnuts, ricotta, and praline sauce were on point and made even better with juicy strawberries.
In the drink department, Brad was served up the signature “Mint Condition,” which was mixed and poured at his seat. He had high remarks for the cocktail along with other drinks he tried like the Bloody Mary.
Here’s a link at the drink menu:
By the way, this breakfast absolutely blew the American Airlines breakfast I just had out of the water. It was a night and day difference.
About midway through the flight, I was offered a cheese plate which I definitely did not need but still accepted, mostly out of curiosity. Nothing but good things to say about that.
I found the seat controls to be pretty straightforward. It’s very easy to go from the upright position, to recline, to fully lie-flat with just one button. I enjoyed using the massage feature and thought the floor light was a pretty cool addition.
The lumbar support function took a little while to get going but seemed to work fine for me after some trial and error. Brad on the other hand had some issues which led to us both receiving a $200 flight credit (without even asking for anything)!
That was just another reason why the service was tremendous on the flight.
Now for the sleeping experience.
I didn’t really have any intention of getting shut eye on this flight so I only made the bed to briefly test it out.
I forgot to deflate the lumbar support which made it a bit uncomfortable but I think had I deflated that it would’ve been a lot better.
I really did love the pillow which was one of the most comfortable pillows I’ve been given by an airline.
One thing about this bed is that it’s great for tall people as the foot well is extremely deep. I felt like I just kept sliding sliding underneath the seat in front of me!
I found the in-flight wifi very easy to use. I loved that it was free and it gave me a reliable connection throughout the flight.
Another feature that I really loved about the cabin is the lavatory lighting system upfront. You can instantly see which lavatories are occupied so that there is no confusion when getting up to go.
I was surprised to be issued a second amenity kit towards the end of the flight.
This one had pretty much everything I needed including honey lozenges, pain cream, and lip balm, along with socks. It also came with rejuvenating eye gels.
As an aside, I really appreciated the recyclable amenity bags. Especially on trips where we do a lot of long-haul flights back to back, I start to really notice the waste that goes into amenity kits.
While premium bags are cool, I wouldn’t mind if more airlines made the switch to more sustainable packaging.
As we approached LAX, the cabin lit up with natural light and I was able to get a better well lit view of the suite. The more I looked at it, the more I really appreciated the design.
Record amounts of snowfall had been hitting California and it was impressive to see so much of the landscape covered in snow.
It was also just a beautiful day in Los Angeles.
When we landed our bag was the second bag to come out. So many times priority luggage bag tags don’t mean anything so it was a nice surprise to see our bag come out so quickly. Pretty much the cherry on top of what was an amazing flight.
While I loved the breakfast and seat, the biggest thing that stood out on the flight was the level of service. The main flight attendant provided a level of attentiveness that is really hard to achieve.
He anticipated all of our needs throughout the entire flight, yet it never felt like he was over doing it which can happen with some overeager flight attendants.
He was world-class professional, committed to getting things right the first time, and patient with every passenger, including the passengers in front of us who tried to sneak in an economy passenger!
I’ve flown on most of the top first class products out there and the service level on this flight was right on par with some of the best. It was impressive to witness and it really changed the way that I view JetBlue.
This flight could not have come at a better time.
After a very mediocre AA flight, I was seriously questioning my passion for long-haul flying. It had been so long since my last long-haul flight and I was surprised how meh the entire experience felt. It seriously made me wonder if I just didn’t have the love for flying anymore.
But then this flight came along and woke me up. It reminded me that flying is still something that I love and it also reminded me how much of a difference great service can make on a flight. I was officially out of my little flying slump!
Daniel Gillaspia is the Founder of UponArriving.com and creator of the credit card app, WalletFlo. He is a former attorney turned full-time travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in major publications such as National Geographic, Smithsonian Magazine, Forbes, CNBC, US News, and Business Insider. Find his full bio here.