It sometimes feels like Uber is pretty much in every major city in the world but there are still some locations that you might wonder about (like Puerto Rico). In this article, I will tell you everything you need to know about using Uber in Puerto Rico and also show you the prices you can expect to pay.
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Is there Uber in Puerto Rico?
Yes, you can use Uber in Puerto Rico and the in app experience should be the same that it is anywhere. However there are some restrictions that you should be aware of and I will discuss those below.
Also, you might think that Uber may not serve all locations in Puerto Rico based on the map below. The dark shaded area is where you presumably would find Uber rides. But note that you might be able to find rides outside of those locations.
I searched for rides from Ponce to San Juan and found plenty within minutes. They were expensive but they were available.
Keep reading further to find out more details about pricing and what to expect!
What types of Uber are there in Puerto Rico?
Generally, there are a lot of different types of Uber fares you can book which may include fares like:
The differences between these fares often comes down to the price of the ride, size of the vehicle, and the luxury level offered for the experience. Some fares like Uber Black will even have professional drivers.
However, you may not find all of these different types of fares when you search for an Uber ride in Puerto Rico. For example, if you were hoping to use Uber Black or UberPool you most likely will not find that for any ride.
When I searched for an Uber ride in San Juan, Puerto Rico I found the following fares:
- Uber X
- Uber Comfort
- Uber XL
In the future, you might be able to book more types of fares but for now they seem limited for many destinations.
How long will it take for my Uber to arrive?
When I searched for Uber rides from the Hilton Caribe Hotel the wait time was around three minutes for most rides which is on par with most other locations that I have used Uber in. There were also a handful of Uber drivers circling around on the map similar to how I see for other locations.
Therefore, when it comes to catching an Uber within the city of San Juan you should not have to wait very long.
When I requested an Uber further outside the city such as in Las Carreras it estimated the wait time at 16 minutes. So if you are staying well outside the city you could be waiting close to 20 minutes in some cases for your Uber ride to arrive.
Also, in some cases you might be limited to Uber taxi rides. For example, I searched for a ride from El Yunque National Forest to San Juan and the only available option was an Uber Taxi. Surprisingly, the wait time was only a couple of minutes but another time I checked no cars were available.
Getting to San Juan Luis Muñoz Marín Airport (SJU)
You might be curious about the prices for getting to and from the airport (SJU) in San Juan, Puerto Rico. Here are some estimates for what you might expect to pay when heading to the airport. (I’ll talk about leaving the airport below.)
Getting to SJU from San Juan, Puerto Rico
- UberX $9.05
- Comfort $13.03
The Uber price could save you around 5 to 6 dollars when compared to a standard taxi ride.
Getting to SJU from Old Town San Juan (Plaza de Armas, San Juan)
- UberX $12.27
- Comfort $17.65
You could save near seven dollars when heading to the airport from Old Town San Juan by using Uber.
So it’s pretty clear that you can save a handful of dollars by using Uber in San Juan, Puerto Rico. If you are planning on hopping around to various locations when visiting San Juan, I would highly recommend you to consider Uber because you will be saving yourself a decent amount of money after several trips.
Leaving the airport (SJU)
If you are trying to get from the airport, you may be forced to book a city taxi. Note that Uber may show you a price to get from the airport to the city but they may not be allowed to compete with taxis for transportation from the airport.
So if I were traveling to San Juan, I would be prepared to take a taxi if needed (you can look for the “Taxi Turisticos”), and I would probably inquire with an airport information desk about potentially using Uber just in case the regulations have changed.
The prices from the airport in most cases will be fixed on a flat rate so you will know exactly how much you should pay. Here are some of the fixed rates you can expect to pay when you book a taxi from the airport:
- San Juan International Airport to Isla Verde Hotels & Resorts ($10)
- San Juan International Airport to Condado, Miramar, Ocean Park ($15)
- San Juan International Airport to Old San Juan & Hotels, Cruise Ship Piers, Puerta de Tierra ($19)
So you are looking at prices ranging from $10-$20 in most cases. Click here for more on taxi prices and zone system that is used.
If you really wanted to use Uber from the airport you could always try the trick where you hop on a shuttle bus to a nearby hotel and then request your Uber from that location. That is one of my Uber tips and you can find more of those in this article here.
Getting to Old Town San Juan (Plaza de Armas)
When visiting Puerto Rico, Old Town San Juan is a must stop destination. It’s got a little bit of everything: architecture, history, cuisine — you will not be disappointed! Here are some of the price estimates you can expect when taking an Uber to Old Town San Juan.
From Condado Beach
- UberX $6.45
- Comfort $9.29
From Ocean Park
- UberX $9.46
- Comfort $13.61
Is Uber safe in Puerto Rico?
I never felt unsafe when traveling in Puerto Rico and getting around via taxis. Like many places, it comes down to using common sense but I don’t believe you need to be on any heightened state of alert when using Uber in Puerto Rico.
Is there Uber Eats in Puerto Rico?
If you like to use Uber Eats then you are in luck because Puerto Rico does have Uber eats! You might be surprised to find many restaurants that you are very familiar with in the mainland US. Also, just like sometimes in the mainland US, you can often find delivery fees pretty low in Puerto Rico.
Below are some of the restaurants that you might find on Uber eats in Puerto Rico:
- Burger King
- Fire house subs
- Olive Garden
- Papa John’s
- Pizza Hut
- Taco Bell
Overall, using Uber in Puerto Rico will be pretty similar to using it in most major US cities. It should help you get around for pretty cheap and now that it has gotten more popular you should be able to find rides relatively easy at least in the heavily populated areas. In other cases, you might struggle to find a car or have to wait close to 20 minutes but it all depends on your location.
Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo. He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC.