Hilton taking new efforts to sanitize rooms in the future

We recently heard from Marriott and some of the efforts that they are taking to ensure that their guest rooms will properly be sanitized in the future.

But we also just heard from Hilton and found out they are planning to partner with some big names to make sure guests are comfortable with staying in their hotel rooms. 

Hilton just announced that they will be collaborating with RB, the maker of Lysol and Dettol and will be consulting with the renowned Mayo Clinic in order to “develop elevated processes and Team Member training to help Hilton guests enjoy an even cleaner and safer stay from check-in to check-out.”

The program is going to be called “Hilton CleanStay with Lysol Protection.” 

Experts from Mayo Clinic’s Infection Prevention and Control team will advise and assist in enhancing Hilton’s cleaning and disinfection protocols and Hilton will rely on the scientific approach of RB’s cleaning practices and product offerings. 

For those of you wondering what Hilton was already doing to sanitize your rooms, they state that the new program “build[s] upon the already high standards of housekeeping and hygiene at Hilton properties worldwide, where hospital-grade cleaning products and upgraded protocols are currently in use.”

The new efforts will create a focus on sanitization that will be apparent to guests in different facilities like the lobbies, restaurants, and fitness centers.

With the help of the Mayo Clinic, Hilton will be rewriting it’s cleaning protocols “to translate the best practices in hospital hygiene standards to hotel guest rooms.”

Experts from the Mayo Clinic COVID-19 Response Team will also be advising on new technologies and trainings.

While we don’t have the full details on the program yet, here are some standards under consideration:

• Hilton CleanStay Room Seal: Add an extra measure of assurance by placing a room seal on doors to indicate to guests that their room has not been accessed since being thoroughly cleaned. 
• 10 High-Touch, Deep Clean Areas: Extra disinfection of the most frequently touched guests room areas – light switches, door handles, TV remotes, thermostats and more. 
• De-clutter Paper Amenities: Remove pen, paper and guest directory; supplement with digital or available upon request. 
• Focus on Fitness Centers: Improved guidelines for disinfecting the hotel Fitness Center, possibly closing for cleaning multiple times daily and limiting the number of guests allowed in at one time. 
• Clean and Clean Again: Increase the frequency of cleaning public areas. 
• Guest-Accessible Disinfecting Wipes: Provide stations at primary entrances and key high traffic areas, for instance, a station to allow guests to wipe the elevator button before pressing. 
• Contactless Check-In: Hilton will double-down on its award-winning Digital Key technology for guests who desire to have a contactless arrival experience. Guests can check-in, choose their room, access their room with a digital room key and check-out using their mobile devices through the Hilton Honors mobile app at participating hotels. Hilton will continue to expand its Digital Key capabilities to common doors and access points throughout the hotels. 
• Innovative Disinfection Technologies: Hilton is exploring the addition of new technologies, like electrostatic sprayers – which use an electrostatically charged disinfecting mist – and ultraviolet light to sanitize surfaces and objects.

Press Release