Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. UponArriving has partnered with CardRatings for our coverage of credit card products. UponArriving and CardRatings may receive a commission from card issuers.
Are you interested in receiving special perks like free checked bags and priority boarding when flying on JetBlue? If so, then you might be interested in earning JetBlue Mosaic elite status.
In this comprehensive article, I will tell you everything that you need to know about JetBlue Mosaic status. I will cover everything such as how to qualify for the status with flights, credit cards, and status challenges and matches. And I will also go over all of the benefits that you can expect to receive with the status.
This article also includes the new 2020 Coronavirus update.
Interested in finding out the top travel credit cards for this month? Click here to check them out!
What is JetBlue Mosaic status?
JetBlue Mosaic status is the sole elite status for JetBlue, which is the sixth-largest US airline and one of the most highly respected low-cost carriers. Mosaic status offers a range of benefits like free checked bags and many others that I will discuss below.
Unlike other programs such as United Airlines who have multiple tiers of elite status such as Silver, Gold, Platinum, 1K, etc., JetBlue only has one single tier of elite status.
Tip: Use WalletFlo to help you cut down on your hotel and airline expenses by optimizing your travel credit cards. It’s free and will help you get approved for some of the best travel cards!
How to get JetBlue Mosaic status
There are a few ways that you can get JetBlue Mosaic status.
Qualify with flights
The first way that you can get JetBlue Mosaic status is by qualifying with flights.
There are two ways to do this.
- Earn 15,000 base flight points within a calendar year OR
- Fly 30 segments plus earn 12,000 base flight points within a calendar year.
You will normally earn 3 base flight points for every dollar spent, so spending $5,000 will get you Mosaic. However, JetBlue has offered promotions in the past where you can earn two times the base flight points.
A “segment” means any origin-destination pair. A one-way flight (whether non-stop or including a connection) is one segment, and a roundtrip flight (whether non-stop or including a connection) is two segments.
Flying the minimum number of segments and/or earning enough base points in the current year will qualify you through the following calendar year. So, for example, if you meet the requirements in October 2020 then you will retain your status through the remainder of 2020 and until December 31, 2021.
2020 Coronavirus update:
JetBlue reduced the qualifying points and segment minimums by 50 percent for Mosaic qualification. Here are the reduced thresholds:
- 7,500 qualifying points (vs. 15,000 points for the calendar year)
- 6,000 qualifying points and 15 segments (vs. 12,000 points and 30 segments)
Mosaic customers will continue to receive an award of 15,000 bonus TrueBlue points upon qualification.
Also, for 2021 you’ll get additional benefits based on the amount of qualifying points you earn.
- 10,000 Mosaic Qualifying points – 10,000 bonus points
- 20,000 Mosaic Qualifying points – Gift Mosaic status to anyone of your choosing (valid through 2022)
- 30,000 Mosaic Qualifying points – Free round-trip flight certificate in Core Experience (valid for one year)
Companion pass benefit
Due to the pandemic, JetBlue is also offering a companion pass benefit for Mosaic members.
You can enjoy unlimited companion passes for travel booked and flown from January 1, 2021 through May 20, 2021. You will need to book through the dedicated mosaic line 1-877-JET-TRUE (538-8783)
The JetBlue Plus Card will allow you to earn Mosaic status after you spend $50,000 in a calendar year. I definitely would not go chasing that requirement because I do not fly JetBlue, and I could put $50,000 of spend in a year to much better use.
However, if you do you go this route you should note that it could take several weeks or even a couple of months for your Mosaic status to show up after you meet your spend. So you might want to email JetBlue and request for them to expedite the process.
The JetBlue Plus card also earns 6X points per $1 spent on JetBlue purchases, gives you a free first checked bag for you and up to 3 companions on the same reservation, and gives you 5,000 bonus points every year after your account anniversary, among other perks.
For 2021, you can also get Mosaic elite status with $30,000 spent on purchases with your JetBlue Plus or JetBlue Business Card + 4,000 Mosaic Qualifying points during the calendar year.
Tip: Check out the free app WalletFlo so that you can optimize your credit card spend by seeing the best card to use! You can also track credits, annual fees, and get notifications when you’re eligible for the best cards!
JetBlue Mosaic status challenge
Sometimes you can enroll in a status challenge in order to earn Mosaic status. An example of the prior status challenge was earning 3,750 base flight points in 90 calendar days.
That challenge would require you to spend $1,250 in three months which isn’t that bad if you already had flights planned. However, that type of challenge is not quite lucrative enough to get me to go out of my way to spend that much money.
Something cool about these challenges is that if you are a current Mosaic member, sometimes you can still take advantage of these challenges and secure your status for the next year. Many status challenges exclude current elite members so this is a bit of a unique perk.
JetBlue Mosaic status match
JetBlue is also known for offering generous status matches to Mosaic status, though these are not always offered. Here are the different airlines that could be matched in the past and their corresponding elite levels.
- Alaska Airlines®: Mileage Plan™; MVP® Gold or MVP® Gold 75k
- Virgin America®: Elevate® Silver, Elevate® Gold
- Delta®: SkyMiles Medallion® Gold, Platinum or Diamond
- United®: MileagePlus® Premier® Gold, Platinum or Premier1K®
- American Airlines®: AAdvantage Platinum® or Executive Platinum®
- Southwest Airlines®: Rapid Rewards® A-List Preferred or Companion Pass
- Emirates: Emirates™; Skywards Silver, Gold or Platinum
Notice that you can be matched to JetBlue Mosaic if you obtain the Southwest Companion Pass.
Typically, you will be matched for the remainder of the year in which you applied for the status match. JetBlue will also likely enroll you in their status challenge so that you can hold onto your Mosaic status for the next calendar year if you meet the requirements for the challenge.
Purchase JetBlue Mosaic status
Toward the end of a calendar year, JetBlue might offer you a chance to purchase Mosaic status. If you have zero base points the price will likely be around $5,500 for the status. That is wayyy too high for my liking and I don’t think that I would ever go for that.
However, if you are short on base points, you might be able to purchase the amount of base points needed to get you Mosaic status and in those instances it could be a better deal. For example, if you were only a few hundred points short of getting elite status, then it could make sense to jump on the offer.
Extended benefits (coronavirus update)
JetBlue is extending status of all current Mosaic customers through 2021, whether status was obtained through travel or spend on the JetBlue Plus Card.
What are the JetBlue Mosaic status benefits?
First and second bag free
You and others on your itinerary can check both the first and second bag for free – no matter which fare option you chose.
Here are the JetBlue baggage fees:
- 1st checked bag: $30
- 2nd checked bag: $40
- 3rd+ checked bag: $150
So with Mosaic status you could be saving $70 per flight per person when checking two bags in.
Change and cancellation fees waived
JetBlue change and cancellation fees will be waived for Mosaic members and others on their itinerary. You should note that this is only when you book through JetBlue.com.
The amount for your change and cancellation fees will depend on the type of fare that you purchase. For example, for changes and cancellations to Blue and Blue Plus fares under $100, you would have to pay $75 per person plus difference in fare and for fares between $100 and $149.99, you would have to pay $100 per person plus difference in fare. The price continues to go up the more expensive the fare.
So with Mosaic status you could be saving several hundred dollars in the event that you needed to make necessary changes or cancellations.
If you utilize a third party booking sites such as an online travel agency you likely will not be able to have your cancellation and change fees waived.
You will receive 15,000 bonus points upon qualifying for Mosaic. In the past, JetBlue has given this bonus even for those who have completed status challenges. I would always try to confirm that this is still is the case before expecting those points though.
If you reach Mosaic status via the credit card, I do not believe that you will receive the 15,000 points.
Expedited security line
You will get access to an expedited security line. If you really want to expedite your security line experience, you should seriously consider getting TSA Pre-Check. That will allow you to breeze through security without having to take out your liquids, electronics, light coats, belts and shoes. Read more about the program here.
You will be one of the first to board the plane.
Here is what the JetBlue boarding process looks like:
- Pre-Boarding for customers with disabilities/unaccompanied minors
- Mosaic and Mint customers
- Even More Space customers (Group A)
- Courtesy Boarding for active military personnel and customers traveling with children in car seats or strollers.
- General Boarding by group:
- Group B
- Group C
- Group D
- Group E (N/A for E-190 aircraft)
- All remaining customers
So as you can see, you will be among the first passengers to board right after pre-boarding.
Additional bonus points
Earn an additional 3 TrueBlue points per dollar on your JetBlue flight, for at least 9 points per dollar if you book on jetblue.com. This bonus is a great way to rack up your points but keep in mind that these bonus points will not count toward earning Mosaic status for the next year — only base flight points count for that.
Earning 9 points per dollar at a valuation of 1.4 cents per point would be a 12.6% return on your spend. Compare that to what you can earn if you are A-List Preferred with Southwest Airlines, which allows for returns up to 36% for Business Select!
That to me is a pretty significant difference between JetBlue and Southwest — Southwest Airlines is much more rewarding for their top elites when it comes to putting money back in their pocket.
JetBlue Mosaic phone number
You will have access to a dedicated customer service line.
The JetBlue Mosaic phone number is: 1-877-538-8783.
Many people have good things to say about the customer service line and so this could be a very helpful benefit if anything ever comes up.
You will be able to enjoy complimentary alcoholic beverages onboard. The drinks are not available on flights operating with express or no inflight service (flights under 340 miles) or where prohibited by law.
Also, this perk applies only to the qualified Mosaic member and may not be transferred. So if someone else is flying with you, they may not be able to partake with you (for free).
Here are the products you might find and the normal prices you would have to pay:
- Angry Orchard Hard Cider
- Brooklyn Brewery Lager
- Bud Light®
- Samuel Adams Octoberfest
- Lagunitas Pale Ale
- Bacardi® Rum
- Bombay Sapphire® Gin
- Dewar’s® White Label® Scotch Whisky
- Jack Daniel’s® Whiskey
- Tito’s® Handmade Vodka
- Redwood Vineyards Cabernet Sauvignon California 2015 ($7)
- Reserve Selection ($7)
- KWV Classic Collection Chenin Blanc ($7)
- Ambre Selina Extra Dry Sparkling Wine ($9)
JetBlue Mosaic upgrades
JetBlue Mosaic does not have an official upgrade policy but JetBlue is known to offer upgrades to the Even More Space seats when available. With Even More Space seats you’ll enjoy up to 38″ of legroom. That is a whole lot of legroom.
Check with an agent at the gate if you are interested in getting upgraded since these are usually given last-minute. Some airports should have a designated Mosaic desk for you to inquire with.
Update: Mosaic members can request same-day Even More Space seats for free for themselves and eligible travel companions on their reservation. Request will be honored in the order they are received based on availability.
To make a request, see an airport crewmember at the Mosaic desk, ticket counter, Just Ask desk, or gate.
Unfortunately, there is no official policy for upgrading Mosaic members to Mint but upgrades to Mint class can happen (though rare and mostly due to over bookings).
Unlike some other major airlines, JetBlue does not have any airport lounges. This is likely because the lounges do not fit the business model similar to Southwest Airlines. However, with the addition of the Mint class maybe there is hope in the future for some select airports to open up lounges (one can always dream).
Tracking JetBlue Mosaic Status
You will be able to track your activity on the TrueBlue homepage once signed in with their Mosaic trackers. Simply log in and then click on “My Activity” and you will be able to see your progress.
JetBlue will also notify you via e-mail when you’re close to qualifying for TrueBlue Mosaic and once you reach the qualification criteria you will receive an e-mail.
Does points pooling affect Mosaic status?
JetBlue has a cool points pooling system that allows families and friends to pool miles together. However this pooling will not affect your Mosaic status eligibility, since it is based solely on your individual travel and the number of TrueBlue Points you earn individually.
Points in a Points Pooling account that are earned by other Participants will not count towards your eligibility for TrueBlue Mosaic or any other TrueBlue offers, badges or bonuses.
Earning JetBlue TrueBlue points
There are a lot of ways to earn TrueBlue points.
JetBlue is a transfer partner of the major credit card rewards programs, such as Chase Ultimate Rewards, American Express Membership Rewards, and Citi ThankYou Points. Thus, it is one of the easiest programs to rack up points for.
These do not count towards Mosaic eligibility.
Earning points by flying
You can earn bonus points when you fly with JetBlue and make your booking directly on www.jetblue.com. You should note that only JetBlue base flight points are eligible for TrueBlue Mosaic. So all of the bonus points that you might earn below will not count towards your Mosaic eligibility.
Here are the bonus rates for purchasing flights:
- Members who have purchased a Blue fare can earn an extra 3 bonus points per dollar for a total of 6 points per dollar spent.
- Members who have purchased a Blue Plus fare can earn an extra 4 bonus points per dollar for a total of 7 points per dollar spent.
- Members who have purchased a Blue Flex fare can earn an extra 5 bonus points per dollar for a total of 8 points per dollar spent.
- Members who have purchased a Mint fare can earn an extra 3 bonus points per dollar for a total of 6 points per dollar spent.
You’ll also earn 300 points for every JetPaws fee paid and 200 points when purchasing each Even More Space seat.
JetBlue will also offer special bonuses for earning points.
Here are a few examples of ongoing bonuses you might come across:
- Take 3: Earn 5,000 bonus points when you purchase and fly 3 roundtrip flights in a calendar year.
- Lucky 7: Earn 7,000 bonus points when you purchase and fly 7 roundtrip flights in a calendar year. (Lucky you.)
- Go Long: Earn 10,000 bonus points when you purchase and fly 10 one-way flights of 1,600 miles or more in a calendar year.
Once again, these will not count towards Mosaic eligibility.
Travel packages and activities
- TrueBlue members earn 6 points per dollar on the base price (excluding taxes and fees) of JetBlue Vacations packages, including the JetBlue flight, hotel, car, and activities purchased at the time of booking.
- Cruise vacation packages are eligible to earn TrueBlue points on the base airfare purchase price for the flight portion of the package.
JetBlue Mosaic Status FAQ
In a normal year, you will need to earn 15,000 base flight points or fly 30 segments plus earn 12,000 base flight points in order to earn JetBlue Mosaic status.
The JetBlue Plus Card allows you to earn Mosaic status after you spend $50,000 in a calendar year.
You can often find status challenges to earn JetBlue Mosaic status. The requirements may vary but prior challenges have required you to earn 3,750 base flight points in 90 calendar days.
Yes, sometimes you can match your status from other airlines to obtain Mosaic status.
Below are some airline programs that match to Mosaic status.
– Alaska Airlines®: Mileage Plan™; MVP® Gold or MVP® Gold 75k
– Virgin America®: Elevate® Silver, Elevate® Gold
– Delta®: SkyMiles Medallion® Gold, Platinum or Diamond
– United®: MileagePlus® Premier® Gold, Platinum or Premier1K®
– American Airlines®: AAdvantage Platinum® or Executive Platinum®
– Southwest Airlines®: Rapid Rewards® A-List Preferred or Companion Pass
– Emirates: Emirates™; Skywards Silver, Gold or Platinum
In some cases, you can purchase JetBlue Mosaic status.
This could cost you over $5,000 if you do not have any base points but in other cases it may only cost you a few hundred bucks depending on how many points you already have.
The main benefits include a free first and second checked bag, change and cancellation fees waived, 15,000 bonus points upon qualifying, expedited security line, early boarding, and additional bonus points.
Yes, you will get free alcoholic beverages on flights over 340 miles.
Although there is not an official upgrade policy, JetBlue will sometimes offer you upgrades to Even More Space seats when available.
Unfortunately, there is no policy for upgrading Mosaic members to Mint but upgrades to Mint class can happen.
JetBlue does not offer airport lounges so this is not a possibility for Mosaic members.
Yes, you can track your progress towards Mosaic status by signing in and clicking on “my activity.”
Unfortunately, whenever you transfer points from programs like Chase Ultimate Rewards and American Express Membership Rewards, those points do not count towards elite status.
There are many different ways that you can earn JetBlue Mosaic status. With all of the different status matches and challenges offered throughout the year, this is one of the easiest elite statuses to earn. There are some pretty decent benefits for Mosaic members, so I would definitely look into these various options and see which could be the best route for you to go.
UponArriving has partnered with CardRatings for our coverage of credit card products. UponArriving and CardRatings may receive a commission from card issuers. Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.
Daniel Gillaspia is the Founder of UponArriving.com and creator of the credit card app, WalletFlo. He is a former attorney turned full-time credit card rewards/travel expert and has earned and redeemed millions of miles to travel the globe. Since 2014, his content has been featured in major publications such as National Geographic, Smithsonian Magazine, Forbes, CNBC, US News, and Business Insider. Find his full bio here.